Follow these steps to change the fan control: Main Menu > Settings > Installation Settings > Equipment > Furnace > Fan Control in Heat Mode > HVAC. Now that you know the potential causes of Ecobee not turning on the heat, you will want to know how to troubleshoot this problem. Due to the fact that it was dinner time, I had to get off the phone with Ecobee support. If your ecobee thermostat is frequently rebooting then the furnace is also likely to be the cause. Dec 12, 2020 | Smart Thermostats, Troubleshooting. Problem Solution; Low Battery: The battery in your Thermostat will need to be changed soon. The fan may stay on to help cool down the furnace, but it will not send heat throughout your house until it has cooled down to a safe temperature. Why is my ecobee rebooting? Smarthomestarter.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Geofencing. I would need to call a HVAC technician to come take a look at the furnace. To make it work with multiple phones requires extra work and third-party apps. Try switching the breaker for the furnace power to see if that restores power. Haven't quite figured out the "fan" function as of yet. I double checked wiring and it is all as I left it. This site is owned and operated by Time Off Club, LLC. Some users have reported that switching their fan control from the thermostat to the furnace has worked for them when their heat wouldn’t turn on. If you’re interested in whether Ecobee3 Lite, Ecobee3 and Ecobee4 vary in the amounts of energy they can save, there might be slight differences. Not able to get ahold of support, so I figured I'd try here.. My ecobee isn't calling for heat, even though my setpoint is well above the detected temperature. You can avoid expensive repairs by troubleshooting furnace problems before calling a professional. If your ecobee thermostat has powered off it is likely not receiving any power from your furnace. Ecobee gives users a lot of control over their thermostat. Ecobee EB-STATE5P-01 Ecobee5 SmartThermostat Pro The Ecobee5 Pro is a Smart Thermostat with Built-In Amazon Alexa Voice Integration and HomeKit Enabled, Compatible with Android and iOS Devices. Clean and replace the air filter regularly. Troubleshooting accessory installations; I’m getting heat when calling for air conditioning. Look for the orange flame icon on the thermostat display. I'll figure it out. The learning capabilities of the Ecobee4 are also commendable as the device can sense if you are home or not. Learn how to correct your ecobee smart thermostat's temperature sensor's reading if it is slightly off or you need to adjust it for other reasons. This site is owned and operated by Time Off Club, LLC. Help! Check to make sure the vents are clear; there shouldn’t be anything directly in front of them. There are a few things you can do to prevent your furnace from overheating: When your Ecobee thermostat isn’t turning on the heat, the solution may be to change your heat set point, the heat threshold settings, or the fan control. Clean the furnace’s blower fan and evaporator coil every year. Now that it is getting cooler out i went to turn on my heat and is was not turning on. If the indoor temperature has not dropped below the heat differential temperature, the ecobee will not call for heat. ; Running into snags. Avoid running your heater for long periods during the winter. I checked my furnace and the ecobee was calling for heat, the fan would turn on, and the glow plug was turning on, but no burner lite. If the indoor temperature has not dropped below the heat differential temperature, the ecobee will not call for heat. This is called the "heat differential temperature". How can I troubleshoot? Since I’ve personally owned Ecobee smart thermostats, I can speak from experience that all three models can save around 15-25% on heating and cooling. – I am not a certified electrician or plumber and that if you do this, you are doing this install at your own risk. A smart thermostat ($93 at Amazon) can be a real asset to your home, allowing you to not only manage temperature settings remotely, but also potentially lower your heating and cooling costs. Note: ecobee thermostats require a constant 24VAC power supply from your furnace to operate. More Products. How can I troubleshoot? While ecobee did not warn us that it was heating when it should have been cooling nor did it warn us that it wasn’t able to meet the desired temperature, it does offer some level of reporting and alerting to keep you on your toes. If the outline on the flame icon is white, the thermostat is not calling for heat. This guide will help you troubleshoot the wiring and other electricity problems that can cause your thermostat not to turn on, click without turning on, or reboot constantly. It cannot be done using the Ecobee app or website. (Workarounds and ... How to Change the Owner of Ecobee Thermostat. It should be higher at least 1 degree higher than the current temperature in the house. Why does my Ecobee thermostat keep saying “Let me stretch my wings”? Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. Watch a video to see how remote tech support works. I installed the ecobee and after 2 days of working, my heat stopped working. If your Ecobee smart thermostat isn’t turning on your heater, your heat set point, or desired temperature, may be the same or lower than the current temperature in your home. What is the Recommended Minimum Fan Runtime for Ecobee? It should be higher at least 1 degree higher than the current temperature in the house. How to Troubleshoot a Furnace Blower That Runs No Heat. You will see the set point temperature displayed in a box under the current temperature. If your heat still isn’t turning heat, call Ecobee customer service for additional support: 877-932-6233. Haven't used them for heat yet since it's 70+ outside. However, with ecobee4, you no longer need an Alexa device as ecobee4 IS an Alexa device. Here are some examples you might consider using with your own Ecobee: “Alexa, ask Ecobee to set the thermostat to home mode.” “Alexa, ask Ecobee to resume the schedule.” or “”Alexa, ask Ecobee to cancel hold.” “Alexa, ask Ecobee if the heating is enabled.” “Alexa, ask Ecobee if the dehumidifier is running.” You can also tell the auxiliary heat to stop working when the temperature outside your home reaches a certain degree. @srmellgren Has anyone had issues with @ecobee thermostats calling for heat but actually sending for A/C when set to heat? Check the Heat Set Point. Other reasons that the heat may not be turning on are specific thermostat settings or a furnace problem. 2. Other solutions to try are resetting the furnace power at the breaker box and cleaning your furnace. I tried resetting the Ecobee completely to no avail. Need more help? Smart thermostats do more than manage your home's heating and cooling system. As we head into winter, you will likely be using your Ecobee smart thermostat for heat more often. HDX 10 ft. x 100 ft. Clear 4 mil Plastic Sheeting; RYOBI 18-Volt ONE+ Cordless 5 in. If the flame icon is white, the thermostat is not calling for heat. The heat point on the thermostat is set lower than the temperature in the house. Ecobee Smart Thermostat App. Here are the directions to adjust the heat threshold settings: Depending on the temperature inside and outside your home, changing the heat threshold settings may allow your heat to turn on when it wasn’t before. If you want to have weather data on your Ecobee, you can choose “Yes”, or “No Thanks” if you do not want weather data. Changing the heat set point can be done on the thermostat interface or in the app. If your furnace still isn’t turning on, you may need to hire an electrician to service it. Adjusting these heat settings can only be done on the Ecobee thermostat interface. Does Chamberlain MyQ Work With Alexa? Then, use the slider on the main display screen to increase or decrease the desired temperature. I switch back to my old thermostat and the heat kick on no problem. 4. You would set the Ecobee up as a one wire setup and let the relay do the work to manage the on and off of the two wires. If the temperature inside the furnace reaches an unsafe level, the furnace may turn off. The blower motor itself does not … I have 6 ecobee thermostats and 14 remote sensors. Designed by Elegant Themes | Powered by WordPress, How to Transfer your Ecobee to a New Owner. An overheated furnace can cause a fire, so furnaces have an automatic shut-down trigger for safety. Random Orbit Sander (Tool-Only)-P411; 4.2 cu. Ecobee4 uses remote sensors called Room Sensors to track whether you are home or not. – My heating system is a forced hot water boiler system and I am using Ecobee thermostats so your results may vary depending on the type of heating system you have in your home. Monday, February 15(Ontario Family Day)9 a.m. to 9 p.m. EST, Threshold settings for ecobee thermostats (ecobee3, ecobee3 lite, ecobee4). posted by fedward at 11:07 AM on January 29 My ecobee is making a "clicking" noise and will not turn on! For example, lowering the heat differential temperature will cause your heater to turn on sooner. Heat Not Responding: The system has failed to heat the home. The furnace is overheating: All furnaces contain an internal temperature sensor that serves as a safety mechanism. ecobee natively supports geofencing for 1 phone. However, what if your Ecobee doesn’t turn on the heat? This site also participates in other affiliate programs and is compensated for referring traffic and business to these companies. If changing or cleaning the filter does not resolve the high limit switch problem a technician may need to do a deep clean. My furnace won’t turn on! If your device still does not power on, please call ecobee support: Ecobee Smart Thermostat Troubleshooting.