Tip: This interview question allows you to show how you handle stressful situations while demonstrating your flexibility and ability to think quickly. Ask questions that focus on areas where you can be an asset. 5 crisis management questions you absolutely need to have the answers to What is the difference between an issue and a crisis; how do each apply to your organization; and if/when faced with either one, does your frontline know how to react, how to … I interviewed at Crisis Response Network (Tempe, AZ (US)) in January 2012. I would ask during the interview what their frequent-caller policy is. The process took 1 day. Beyond this, other questions may be more direct including productivity, expectations, training, and other logistics. By asking questions you demonstrate initiative, and show that you care enough about the job to have done some research. Thorough and interesting. The idea is to find out about your ability to handle conflict–conflict with coworkers, conflict with supervisors, how you handle conflict in general–and the range of your interpersonal skills in the workplace. Interview Questions to Ask Potential Mental Health Supervisors Agnes Oluoch A mental health supervisor’s work is to provide advice in crisis situations, offer clinical supervision to their subordinates and have the onus to sign off a treatment plan for a patient. As part of a behavioral-based interview, this is an effective way for a hiring manager to learn a great deal about an applicant without using multiple questions. In this article, we list common interview questions and answers about conflict and provide some points to remember when answering these questions in an interview. Communication at this level of incident response is critical if you are going to be leading a team of people, especially during a crisis. This a behavioral interview question—meaning you should take it as an opportunity to share a success story about how you resolved an issue with a co-worker in the past. Why employers ask this question. Your response will provide insight into your personality and will also indicate how likely you are to function well within a team. After the interview, she answered my questions and gave me a tour of the call center. QUESTION 2: Tell me about a time when you had an issue with a co-worker. 9 Questions to Ask During a Crisis by Rob Burton | Oct 21, 2015 When an incident happens it is essential that the top management of an organization establish, define and document their policy for crisis management, which includes clear directions and expectations. If asked this question, be honest and specific about your future goals, but consider this: A hiring manager wants to know a) if you've set realistic expectations for your career, b) if you have ambition (a.k.a., this interview isn't the first time you’re considering the question), and c) … I applied online. Regardless of how the question is asked, here are some tips to help you ace the answer and get the job. I met with a crisis supervisor, who explained a bit about CRN, then proceeded with the interview. In your response, you want to use the STAR method again by explaining the situation, describing your involvement, telling them about the action you took and explaining what the results were. Interview. The interviewer is looking to find out how you deal with communication between yourself and the different departments in the organization, such as Human Resources, Legal and the C-suite executives. Updated for 2020: Conflict interview questions are some of the most common behavioral interview questions that hiring managers like to ask.